Posts Tagged ‘Call Center’

Anyone see this in any Tucson media outlets?

Qantas closing Tucson call center

Phoenix Business Journal – by Mike Sunnucks

Australia’s Qantas Airways is closing its customer service and reservations call center in Tucson.

The center is slated to close at the end of February with 50 workers being cut, according to the airline’s layoff notification to the Arizona Department of Economic Security.

Qantas said last year it would be closing call centers in Tucson and London and would centralize such operations in Australia and New Zealand. The Tucson closure is part of bigger cost-savings effort by the airline, which is looking to trim 1,500 jobs via attrition, voluntary severance and layoffs.